All items are shipped with Delivery Confirmation. We are not responsible if an item has been marked delivered and was not received. You will need to contact the shipping company directly to file a claim
We take the utmost care in packaging your products so they arrive safely to you. On the rare occasion something arrives damaged please contact us directly
We are currently shipping UPS Surepost which is a process where UPS delivers the package to your nearest Post Office, and the Post Office then delivers the package the next day.
Instances where a RUSH has been purchased, then those methods could change to help guarantee a timely delivery.
